Acceptance and Scope of These Terms
These terms govern your use of this website, including the pages where we describe our cookware, bakeware, cutting boards, food storage and related kitchen essentials, along with any content, tools or features made available here. By browsing the site, you agree to follow them. If you do not agree, please stop using the site. The terms apply to this website itself. Purchases, trial periods, shipping and returns may also be covered by separate policies shown at the point of sale; where those policies address a specific transaction, they work alongside this page rather than replacing it.
What This Website Is For
This site exists to help you understand what Caraway makes and how each piece fits into a working kitchen. You will find information about ceramic non-stick cookware made without PFAS, PFOA or PTFE, third-party accredited lab testing with publicly available reports, care guidance, and program details such as the 30-day trial and free shipping. Most of it is informational. Nothing here is professional advice of any kind, and it should never replace the care instructions printed with your product or the judgment you bring to your own cooking.
Who May Use This Site
You are welcome to use this site if you are able to enter a binding agreement where you live. Because rules differ from place to place, we ask that you check that browsing the site and ordering from it is permitted in your location. You are responsible for the accuracy of anything you type into a form, and for reading the care guidance that comes with a product you buy. You are also responsible for deciding whether a piece suits your kitchen. A fry pan that suits a small apartment is not automatically the right match for a household that cooks for eight.
Permitted Use
You may browse, read, share links and print pages for your own household reference. You may use the site to compare pieces — a fry pan against a sauce pan, or a full set against individual items — and to review the third-party testing reports we publish about our ceramic coatings. Personal, non-commercial use is fine, and so is saving a page while you decide. Anything beyond that needs care. If you are a retailer, educator, press outlet or creator who wants to use our content more broadly, please ask first rather than assuming permission exists.
Prohibited Conduct
To keep this site useful and safe, we ask that you avoid the following behaviors.
- Attempt to break into, probe or overload any part of the site, or upload malicious code.
- Interfere with how pages load for others, or scrape product details, images and reports at volume.
- Impersonate another person or use automated tools to reserve inventory.
- Post material that is unlawful, harassing or deceptive, or republish our testing reports out of context.
If something on the site looks broken, we would rather hear about it than have it exploited.
Accounts and Site Submissions
Some parts of the site may let you create an account, save favorites, join a list or send a question. If you choose to use those features, you agree to give accurate information and to keep your login details to yourself. You are responsible for what happens through your account. We do not promise that any particular feature will stay available forever; tools come and go as the site changes. If you decide you no longer want an account, simply stop using it. Any purchase, trial or shipping terms presented during sign-up or checkout apply in addition to this page.
Product Information and Availability
We take care to describe our ceramic non-stick cookware, stainless steel and enameled cast iron pieces, cutting boards and storage clearly. Even so, colors can look different on one screen than they do on a countertop, and dimensions, weights, bundle contents and included storage solutions can change as a line is updated. Availability moves too; a piece you admired last week may be out of stock now. If you spot an error, please treat the live product page and your order confirmation as the current source. We may correct details at any time.
Third-Party Retailers and External Services
You may reach Caraway products through other retailers, and this site may link out to payment, review, shipping or social services that we do not operate. Those destinations follow their own terms, privacy practices and stock levels. Once you leave this site, we are not responsible for what happens there, including price changes, delivery timing or how a retailer describes a product. We choose partners carefully, but a third party’s own policies control their own transaction. If you have a question about an order placed somewhere else, that retailer is the right place to start.
Intellectual Property
Everything on this site — the Caraway name, product photography, care guides, testing report presentations, page layouts and copy — belongs to Caraway or is used with permission. You receive a limited, revocable permission to view the site for personal, non-commercial use. That permission does not transfer ownership of anything. You may not copy, adapt, redistribute, sell or republish site content, including images of our pans, pots, Dutch ovens and cutting boards, without written permission. Third-party trademarks belong to their owners and appear here for identification only. If you are unsure whether your intended use is fair, ask before you publish.
Your Feedback and Submissions
If you send ideas, photos, reviews or suggestions, you confirm that you have the right to share them and that they do not infringe anyone else’s rights. We genuinely welcome them — owner experience is how other home cooks learn what ceramic non-stick is really like after a year of weeknight cooking. Please do not send anything confidential or proprietary, since we may already be working on something similar and cannot promise to keep unsolicited ideas private. We may use feedback to improve products, pages or guides, though we are never obliged to credit or return it.
Disclaimers
The site is provided as is. We aim for accurate, current information about our cookware and care, but we cannot promise it will be complete, error-free or available without interruption. Published test reports reflect the conditions they were run under, and real performance depends on heat level, utensils, cleaning and use — a non-stick surface will evolve with time, as any ceramic coating does. Nothing on this site is a guarantee of health outcomes or of how long a piece will last. Warranties that apply to a purchase are described with the product and carry their own conditions.
Limitation of Liability
To the extent the law allows, Caraway is not liable for indirect, incidental or consequential damages arising from your use of this site, such as lost profits, lost data, or the cost of replacing items bought elsewhere. Where liability cannot be excluded, it is limited to the amount you paid for the specific service or content at issue, or to the minimum amount the law requires. These limits do not remove rights you hold that cannot legally be waived. They describe the balance we strike for a site that exists to inform your decisions, not to guarantee outcomes.
Indemnity
You agree to cover losses, claims or reasonable costs that arise if you use the site in violation of these terms or of another person’s rights, such as republishing proprietary content or posting material you had no right to share. This applies to the extent permitted by the law where you live, and it never extends to anything caused by our own conduct. If a claim touches something you submitted, we will let you know promptly so you have a fair chance to respond. Nothing here asks you to accept responsibility for matters outside your control.
Suspension and Termination
We may limit or end access to the site if you breach these terms, if the law requires it, or if a feature is being retired. You may stop using the site at any time. Ending access does not undo a purchase already completed, and it does not affect rights or obligations that accrued beforehand, including any 30-day trial or warranty position you hold. Sections about intellectual property, disclaimers, liability and governing terms continue to apply after you stop, because they describe responsibilities that outlast a single visit. Access may be restored at our discretion.
Changes to the Website and These Terms
Our range grows over time — from ceramic non-stick into stainless steel and enameled cast iron, cutting boards and food storage — and the site changes with it. Pages, features and product details may be added, edited or removed. These terms may also be updated to reflect new features or legal requirements. When something changes, the version published here is the current one, and we encourage you to check back occasionally. Continuing to use the site after an update means you accept the revised terms. If you do not agree, please stop using the site.
Governing Terms and Where Disputes Fit
Because Caraway is reached by customers in more than one place, this page does not name a single governing law or court. The rules that apply to your use of the site may depend on where you live and where a transaction takes place, and local consumer protections cannot be overridden by anything written here. If a specific order is covered by a stated law or dispute process, that information appears alongside the order or in the relevant policy. Nothing in this section limits non-waivable rights you hold in your home jurisdiction.
Severability, Waiver and Entire Agreement
If any part of these terms is found unenforceable, the remaining parts stay in effect and continue to govern your use of the site. A delay in enforcing a right is not a waiver of that right; if we do not act on something today, we can still act later. Together with any policies referenced at the point of purchase, this page is the complete understanding between you and Caraway about using this site, replacing earlier discussions about the same subject. Any separate written agreement for a specific program would take priority over this page for that program.
How to Raise a Terms Enquiry
If something here is unclear, or you want to ask how a term applies to your situation, use the contact options published on this site. They are the current, verified way to reach us, and we have deliberately not added new details on this page. The most helpful questions name the page you were reading and what you were trying to do. For an order, include the details provided at checkout or by the retailer you bought from. For product care, the guidance that came with your piece is always the best first reference, and this site is a useful second one.